Privacy Policy

Your Data, Protected by Design

VidAura AI is committed to safeguarding your data while delivering powerful tools. This policy outlines what we collect, how it’s used, and the controls you have.

Compliance Ready

GDPR, CCPA & SOC2-aligned processes out of the box.

Private by Default

Content isolation and encryption at rest and in transit.

Trusted Stack

Hosted on Vercel & Firebase with regional data residency.

User Controls

Export, delete, and manage your prompts anytime.

1. Information We Collect

  • Account details such as name, email address, and authentication provider data (Google or email/password).
  • Workspace data including saved prompts, tool inputs, usage statistics, and generated assets.
  • Billing details (processed securely via third-party providers) when you purchase credits or subscriptions.
  • Technical analytics such as device type, browser, referring URLs, and interaction events captured through Google Analytics and similar tools.

2. How We Use Your Information

  • To provide and improve VidAura AI’s features, including AI generation, personalization, and usage tracking.
  • To communicate updates, respond to requests, and offer customer support.
  • To enforce our terms, prevent fraud or abuse, and ensure platform security.
  • To analyze aggregated usage trends that guide product decisions. We never sell personal data.

3. Data Sharing & Storage

  • We use trusted infrastructure partners such as Vercel, Firebase, and OpenAI. Data is encrypted at rest and in transit.
  • OpenAI receives the prompts you submit for generation. We disable training on your data whenever possible.
  • Payment information is handled by PCI-compliant processors; VidAura AI never stores full card details.
  • We may disclose information when required by law or to protect the rights, property, or safety of VidAura AI and our users.

4. Your Rights & Choices

  • Access, update, or delete your profile information directly within the app.
  • Request deletion of stored tool history by emailing privacy@vidauraai.com.
  • Opt out of marketing emails via the unsubscribe link in any campaign.
  • Disable cookies or analytics trackers through your browser settings (note: some features may be limited).

5. International Data Transfers

  • Our services are based in the United States but may process data globally. We follow industry-standard safeguards including SCCs and DPA terms with all vendors.

6. Policy Updates

  • We may update this policy to reflect product changes or legal requirements. We will notify you of material updates via email or in-app notifications.
  • Continued use of VidAura AI after changes take effect signifies acceptance of the updated policy.

7. Contact Us

  • For privacy questions, reach us at privacy@vidauraai.com. We aim to respond within 48 hours.
  • Postal inquiries can be directed to: VidAura AI, 123 Creator Street, Suite 500, San Francisco, CA 94105.

Questions or Requests

Reach our privacy officer anytime at privacy@vidauraai.com. We respond to verified inquiries within 48 hours.

Last updated: November 9, 2025